CG Alert
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Deal Desk
Use these ready-to-paste templates with your timestamped evidence.
Legacy pricing / credits
Per our records, your pricing/terms changed on {{DATE}}. Please extend legacy pricing or provide equivalent credits. Evidence: {{URL}} (captured {{DATE}}).
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Liability language
We noted changes to liability/DPA on {{DATE}}. For this renewal, we require prior liability caps and indemnities. Evidence: {{URL}} (timestamped).
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SLA credits
Recent SLA policy updates reduced credits. Please restore prior credit schedule or apply equivalent discount. Evidence: {{URL}} (captured {{DATE}}).
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